Frequently Asked Questions
Answers to common questions about our premium floristry programs, enrollment, and community.
Do I receive a certificate after completing a course?
Yes. You will receive a digital certificate of completion from Matruth Atelier once you finish required modules and assessments.
Are your courses suitable for beginners?
Absolutely. We label courses by level and offer guided foundations covering conditioning, spiral technique, and basic color theory.
What materials do I need?
We provide a recommended materials list per course—snips, tape, mechanics, and suggested stems. We encourage seasonal, local sourcing when possible.
How do live online sessions work?
Live Online courses run via video conferencing with real-time feedback and critiques. You’ll also access replays and resource PDFs.
Do you offer refunds?
Refunds vary by program. On-demand content is typically non-refundable. Live cohorts may include a limited refund window detailed at checkout.
Can I access courses on mobile?
Yes. Our platform is responsive and accessible on modern browsers across desktop and mobile devices.
Do you provide business coaching?
We offer dedicated modules on pricing, proposals, and production planning—ideal for studios scaling premium services.
What languages are available?
All course content and support are currently provided in English (en-US).
How long do I have access to course materials?
Lifetime access is granted to all purchased on-demand courses, allowing you to revisit lessons indefinitely.
Are group discounts available for studios?
Studio teams enrolling three or more members receive a 15% discount. Contact us directly for custom group pricing.